We hope that the following results may be of interest to you:
Season Results for Winter 2009/10
General Feedback
- 18% of our customers have been to Cape Verde more than once & 81% were first time visitors
- The service provided by our UK staff was scored at 89% by our customers
- Our Resort Team were scored at 85% for their service
- Our customers scored the Cape Verde weather at 94%
Accommodation Feedback
| Hotel | Overall Accommodation Score | Is our brochure/web description accurate? | Is the grade of this hotel accurate or should we change it? |
| | Excellent = 100%
Good = 75%
Fair = 50%
Poor = 25% or below | % of people who agree the description is correct | Make
Higher | Keep
the
Same | Make
Lower |
| Hotel Morabeza | 83% | 100% | 6% | 94% | 0% |
| Odjo d’Agua | 79% | 100% | 0% | 100% | 0% |
| Oasis Atlantic Praiamar | 69% | 100% | 0% | 100% | 0% |
| Foya Branca | 83% | 100% | 0% | 100% | 0% |
| Iberostar Boa Vista | 88% | 100% | 53% | 35% | 12% |
| Djadsal Holiday Club | 71% | 0% | 0% | 0% | 100% |
| Crioula Hotel | 71% | 100% | 0% | 80% | 20% |
| |
The High Scorers
Some of our properties which scored highly for their location were:
The staff of the following hotels were all scored highly for their friendliness and service:
Contact Customer Relations
If you would like to provide additional feedback upon your return regarding our products and services please contact our customer relations team:
