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Contact Us

How can we help you today?

Chose what works best for you, from either our powerful Questions & Answers section or by phone or email.
(We endeavour to answer emails in real time during normal office hours)

 
 

Questions & Answers

We've put together a list of answers to questions we are often asked by our customers before travelling:

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(Searches and filters our Q&A list below).

Q. When do I found out what time my inter island flights are?

Q. What are the local restaurants like?

Q. Is it safe to go out at night?

Q. What is the currency and where can I get some?

Q. What clothing should I take?

Q. What's the weather like?

Q. Can I take day trips to other Islands?

Q. How much building work is happening?

Q. Do you have to take Malaria tablets?

Q. Can I use my mobile phone?

Q. Room check-in and out times?

Q. What does the price include?

Q. How do I apply for a Visa?

Q. Do I need a visa to visit the Cape Verde Islands?

Q. Where can I get extra safety information about the Cape Verde?

Q. Are there hotels at the UK Airport?

Q. Can I leave my car at the Airport?

Q. Will I need Medication?

Q. What are the Transfer times like?

Q. Are children welcome on the islands?

Call Us

For general enquiries, calling from outside the UK and sales information:

General Inquiry

Sales Enquiries

0845 330 2047 (UK)

+44 1489 866969 (OVERSEAS)

Opening Hours

OPENING HOURS

Mon - Thurs: 9am-6pm
Fri: 9am-5.30pm
Sat: 9am-5pm
Sun: Closed

All calls are answered live within 8 seconds (2009 avg)

 
 
General Inquiry

Administration (After sales)

0845 330 2068 (UK)

+44 1489 866970 (OVERSEAS)

Opening Hours

Mon - Thurs: 9am-5.30pm
Fri: 9am-5pm
Sat/Sun: Closed

 

Meet Our Sales Team...

Our expert sales team is on hand to help you with any type of enquiry.

Claire

Claire - Team Leader

Likes - Hotel Morabeza

Claire has been out to the islands a few times over the last couple of years and the best part of the trips for her are when she gets over to Mindelo on Sao Vicente. It has really vibrant live music scene and she loves to sit in a bar in the evening after a day sightseeing listening to a local Brazilian influenced bands play.

 
 
Nina

Nina

Likes - the great beaches

Nina would stay at the Crioula hotel in Sal if holidaying with her teenage kids, due to the variety of food & the good English spoken, or the Hotel Morabeza if it were a romantic break.

 
 
Mandy

Mandy

Likes - the great beaches

Mandy thought the variety & differences that each island presented was perfect for people looking to tour or have an 'island hopping' experience.

 
 
Lydia

Lydia

Lydia was very excited about visiting Cape Verde as it's such a diverse and still very new destination to the travel market. She was amazed at how different the islands were from one another & would have preferred a longer stay on Boa Vista - the beach was the longest and widest she had ever seen, truly beautiful!

 
 
Ingrid

Ingrid

Likes - Boa Vista

Boa Vista was Ingrid's favourite island as it's not very commercialised and the beaches were some of the best she had ever seen.

 
 
Lynda

Lynda

Likes - the beach in Sal

Lynda loved the beach in Sal; when she's feeling energetic there's always something to do with all of the water sports on offer, from Kite Surfing to Diving.

 

Email Us

Email your enquiry to a member of our sales team:

Sales enquiry emails are answered in real time during normal office hours.

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Request a Call Back from our Sales Team

A member of your expert reservations team will endeavour to call you back within 15 minutes during normal office hours (unless a preferred time is selected)

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Business Contact Information

For specific business enquiries:

Department Information
Web Related Information
 
General Inquiry

Press: Jenny Adams
0845 330 2077
press@capeverdeexperience.co.uk

 
General Inquiry

Customer Relations:  Sarah Taylor
+44 (0)1489 866951
customerrelations@capeverdeexperience.co.uk

 
General Inquiry

Recruitment: Elaine Mayston
+44 (0)1489 866925
careers@capeverdeexperience.co.uk

 
Vouchers Inquiry

Travel Agents: Jason Dicks
0845 330 2066
trademarketing@serenityholidays.co.uk

General Inquiry

Website Links: Matt Smith
+44 (0)1489 866942
links@capeverdeexperience.co.uk

 

Affiliates: Matt Smith
+44 (0)1489 866942
affiliates@capeverdeexperience.co.uk

 
 
 
General Enquiries
Contact Address
 
General Inquiry

Reservations:
0845 330 2047
/ +44 1489 866969
Email reservations »

Administration
0845 330 2068
/ +44 1489 866970
Email administration »

Fax: 0845 330 2045 / +44 1489 866917

General Inquiry

The Cape Verde Experience
Serenity Holidays Ltd
Cutter House 1560 Parkway,
Solent Business Park,
Fareham,
Hampshire,
UK,
PO15 7AG

 
 
 
Cape Verde Contact Details
 
General Inquiry

The Cape Verde Experience Resort Office
Barracuda Tours
Edificio Barracuda
Zona Praia 33
Santa Maria, Ilha do sal
Cabo Verde

Office Hours
Monday to Friday 9am - 5pm
Saturday 9am - 12noon
Sunday Closed

Office Tel: 00 238 2421333

 

 
How To Find Us

By Road
Solent Business Park, Whiteley - M27:J9
Portsmouth - 12 miles
Southampton - 10 miles
Fareham - 5 miles

How To Find Us

By Air
Southampton Airport 7 miles away
with daily flights across Europe.

How To Find Us

By Rail:
Waterloo to Swanwick - 143 mins
Waterloo to Soton Central - 69 mins
Soton Central to Swanwick - 20 mins

How To Find Us

By Sea:
Passenger service from Portsmouth
to Cean, Cherbourg, St Malo and
Le Havre.

 
 
 
 
 
Adults (12+)
Children (2-11)
Infants (<2)
 

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Opening Hours

 

Reservations - 0845 330 2047

OPENING HOURS

Mon - Thurs: 9am-6pm
Fri: 9am-5.30pm
Sat: 9am-5pm
Sun: Closed

All calls are answered live within 8 seconds (2009 avg)

More contact information »